Email Support for Customer Care Services

Posted On  July 21, 2020 in  

by OptimusFox

Email Support for Customer Care Services

Email support is one of the BPO services used for interacting with the customers via email. It develops a relation between the business and the customer based on mutual trust. When the customers know that they will be taken care of, the loyalty of a customer increases. Sending emails to clients helps the business to …

Managing Efficient Work from Home during COVID-19

Posted On  April 27, 2020 in  

by OptimusFox

Managing Efficient Work from Home During COVID 19

The global economy shows a grim picture after the onslaught of COVID-19 pandemic. The businesses are suffering and the employees are mostly working from home. What are the hindrances and how can these be addressed properly? What are the services provided by the IT companies to their clients in these times? OptimusFox.com is eager to …

Does BPO Help the Businesses or Not?

Posted On  April 9, 2020 in  

by OptimusFox

Does BPO Help the Businesses or Not

The first question that strikes the mind is that what does BPO stand for? It stands for business process outsourcing. It is a collection of services which include payroll, human resource, call center, billing, tech support, accounting and customer care relationship services. The BPO companies offer services of multiple domains. These services are carried out …